Privacy Policy

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Customer data

When you order something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your preference for bin designs)

  • Email address

  • Name

  • Phone number

  • Organisation opening hours

We use Typeform, an online survey platform, to collect this information. Any information collected through Typeform is kept private and confidential. You can view Typeform’s Privacy Policy, Terms of Service, and Cookie Policy here. You can also read this support article from Typeform called ‘What happens to my data?’ to find out more.

We also use Notion, a cloud-based productivity tool, as a customer relationship management (CRM) tool. Any information that we collect about customers through Typeform, email, or otherwise may end up in our company workspace on Notion. You can view Notion’s Terms and Conditions, as well as their Privacy Policy, here.

Visitor data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Marketing and service notification emails

We may send you marketing emails and service notification emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Mailchimp, our email marketing provider, so they can send these emails on our behalf.

Service notification emails will be sent to you when we have recently been to your venue and cleaned your bins.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve made an order 

  • We need to confirm some details about your order (for example, your location or a delivery time)

  • There was an issue with or disruption to the planned cleaning schedule

  • We are invoicing you for an order, or that your invoice is overdue 

It’s not possible to unsubscribe from these messages.

We share your contact information with MailChimp, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website may use font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address